Stephanie Heistad
Oct 1995–Jan 1998 Sunlover Holidays Brisbane, Australia
Office Co-ordinator, Agency Reservations Centre
Administrative duties – word processing, drafting correspondence & letters,
co-ordinating operator presentations for Reservations staff, co-ordinating business
travel, minute taking for meetings. Liaison with staff and operators for staff travel
requests. Monitor & maintain complaints register.
Jan 1995–Apr 1995 Adia Personnel Brisbane, Australia
Office Administration (temporary assignment)
Westpac Banking Corporation – telephone customer service (on-line banking)
Seymour Group (secretarial duties, word processing)
Apr 1994–Dec 1994 Union Bank of Switzerland London, UK
Executive Secretary, Public Relations & Marketing
Schedule planning & co-ordination, distribution of daily & weekly press
clippings (locally & worldwide). Typing press releases, reports, other correspondence.
Telephone customer service for incoming calls throughout the relevant departments.
Mar 1993–Feb 1994 Standard Life Assurance Co. Vancouver, Canada
Secretary/Receptionist
Front Desk Reception and responsibilities, word processing
Oct 1991–Mar 1993 Punch Joseph & Associates Brisbane, Australia
Administration Manager (Retail Property Management)
Computerised accounting daily and monthly, Tentant and landlord liaison, lease
administration, monthly accounts and reports to landlords, word processing, on-site
inspections
Aug 1989–Oct 1991 Hanover Holdings Brisbane, Australia
Front Office Co-ordinator
Reception & front-office management for 34 secretarial serviced offices, word
processing, tenant and client liaison, co-ordination, scheduling and distribution of
tenant’s secretarial requirements, domestic and international travel bookings, petty
cash
Aug 1988–Feb 1989 Healthcorp Ltd Brisbane, Australia
Personal Assistant
Aug 1985–Aug 1988 Behnfeld Corporation Brisbane, Australia
Secretary
1998 Canada College Redwood City, CA
- Travel Careers – quick start program
1995, 1985 Lorraine Martin College Brisbane, Australia
- Business Skills (1995)
- Executive Secretary’s Course (1985)
1984 Brisbane Girls’ Grammar School Australia
Apollo, International Fares & Ticketing,
Computer Skills: Word 97, Excel, proficient on internet
Aussie specialist!!
Outstanding Staff Member Award 1996/97
Travel, Geography, Flying, theatre, physical fitness, sailing, scuba
diving, psychology.
Private Pilots License
Volunteer, San Jose Library (Community Cultural Partnership Program)